Teams Phone will permit users to record and capture transcription of one-to-one calls by the end of 2021.Ĭonnect existing telephony with Microsoft Teams One-to-one call transcription and recording: Whether you’re on the go or just don’t have a notepad handy, sometimes it can be efficient to record a call.Apple CarPlay support: The rise of hybrid work means that many more of us will be back in our cars commuting again. With Apple CarPlay support for Teams now generally available, you can join calls and meetings using your vehicle’s built-in controls or hands-free using Siri.Additionally, Teams digitally attests outgoing calls to prevent these calls from being rejected by external recipients. Now generally available, the spam identification feature uses advanced industry techniques to identify likely spam calls, allowing users to let the good calls through and decline the rest. Spam call identification: Spam calls interrupt the flow of work and can make users less likely to answer a call.Simply open the Microsoft Teams app on the device you’d like to transfer the call to, and tap to move the call. Teams Phone now offers the ability to transfer between different endpoints without interrupting the call.
Seamlessly transfer calls between devices: Sometimes you need to move a call from your desk to a mobile device or vice versa.In addition to unique Teams Phone capabilities like voice-enabled channels, which allow users to add calling to the Teams channels where they already chat, store documents, and collaborate, we are launching several features to build calling into the flow of work. Incorporate calling into the flow of workĬalling should enhance collaboration, rather than be a siloed experience. Today, we are announcing several new Teams Phone capabilities to build towards that vision for the future of calling. These users are discovering that they can remain productive across a range of devices, including their PCs and mobile phones, and often use several different devices throughout their day. An increasingly mobile workforce needs flexible calling solutions: Hybrid workers need reliable and mobile calling solutions.Calls between organizations will increasingly occur over VoIP: Teams Phone enables federation between organizations, allowing their workforces to securely connect using VoIP-based voice or video calling, screen sharing, and chat.We see this firsthand, as Teams Phone calls originating from chats are occurring 50 percent more frequently than this time last year. Collaboration experiences are the new standard for calling solutions: Rather than a siloed calling experience, users expect to place and receive their calls in the same tool they use to chat and host video meetings.The path for Teams Phone is clearly the latter, and there are several important trends that influence how we prioritize our innovation: This trend creates a decision point for calling solution vendors-invest in coding the hundreds of niche telephony features or prioritize the most critical PSTN needs while developing modern calling experiences. In fact, United Kingdom-based operator BT has recently announced that in 2025 it will retire the PSTN network 1 in the UK and route all calls over IP. While PSTN calling use is still widespread, VoIP calling is rapidly growing in relevance and adoption.
One-to-one calls are a critical way to get work done-in fact, nearly 80 million users in over 180 countries rely on Microsoft Teams Phone to make calls richer and more collaborative.īehind these calls are two technologies, both of which are available with Teams Phone: public switched telephone network (PSTN) which has enabled voice calling since the late 1800s, and Voice over Internet Protocol (VoIP) which routes calls over an Internet connection, enabling rich calling experiences such as video and screen sharing. The rise of virtual meetings brought video-based collaboration to the forefront, and as hybrid work becomes our new norm many of us expect the same type of makeover to phone calls.
0 kommentar(er)
